Privacy Policy for Wagwan

Effective Date: December 7, 2024
Last Updated: December 7, 2024

Wagwan (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our social communication app (the “App”). By using the App, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from accessing or using the App.

1. Information We Collect

We collect information to provide, improve, and personalize our services. This includes:

1.1 Personal Information

  • Account Information: Name, email address, phone number, profile photo, username, and password.

  • Demographic Information: Age, gender, location, and language preferences.

  • Contacts: With your permission, we may access your device’s contacts to connect you with friends or other users.

1.2 Non-Personal Information

  • Device Information: Device model, operating system, app version, browser type, IP address, and unique device identifiers.

  • Usage Data: App interactions, features accessed, time spent on the app, and user behavior analytics.

  • Location Data: Approximate or precise location data, as permitted by your device settings.

1.3 Content and Communications

  • Messages: Text, audio, video, and image messages sent through the App are encrypted and stored temporarily to facilitate delivery.

  • User-Generated Content: Posts, comments, likes, media, and other interactions within the App.

1.4 Payment Information

If applicable, we collect payment details (e.g., credit card information) via secure third-party payment processors.

2. How We Use Your Information

We use your information to:

2.1 Provide and Enhance Services

  • Create and manage your account.

  • Facilitate communication and interactions within the App.

  • Personalize your experience by tailoring content, features, and recommendations.

2.2 Ensure Security

  • Detect, prevent, and address fraud, abuse, or security breaches.

  • Enforce our Terms of Service and other policies.

2.3 Analytics and Research

  • Monitor app performance and usage trends.

  • Conduct research and improve features or develop new services.

2.4 Communication

  • Notify you of app updates, promotions, and policy changes.

  • Respond to your inquiries and provide support.

3. How We Share Your Information

We do not sell your personal data. However, we may share your information in the following scenarios:

3.1 With Service Providers

We may share information with third-party service providers who perform services on our behalf, such as hosting, analytics, and payment processing.

3.2 For Legal Compliance

We may disclose information to comply with legal obligations, respond to lawful requests, or protect our rights and safety.

3.3 Business Transfers

In case of a merger, acquisition, or sale of assets, your information may be transferred to the involved parties.

3.4 With Your Consent

We may share information with third parties when you explicitly consent.

4. Data Storage and Security

We use industry-standard encryption and security practices to protect your information. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

  • Data Retention: We retain your information as long as your account is active or as needed to provide services. You can request data deletion by contacting us.

5. Your Privacy Rights

5.1 Access and Control

You can manage your information by accessing your account settings. This includes updating your profile, changing permissions, or deleting your account.

5.2 Opt-Out

You may opt out of marketing communications by following the unsubscribe instructions in our emails or adjusting your notification preferences.

5.3 Data Deletion

You can request deletion of your data by contacting us at support@wagwanworld.in.

6. Children’s Privacy

Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will delete it promptly.

7. International Data Transfers

If you are accessing the App from outside India, please note that your information may be transferred, stored, and processed in India or other countries where our servers are located.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Last Updated” date will reflect the most recent changes. Continued use of the App after changes indicates your acceptance.

9. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:
Email: support@wagwanworld.in